Shipping & Handiling
How Deliveries Works At SkinStory.com
How does skinstorybd.com Delivery work?
We deliver across the Dhaka City by Red-Ex or SteadFast Courier.
Deliveries work differently depending on where you want the item to be delivered and we help to get the faster delivery.
How long will my delivery take?
Delivery timeframes depend on where you want the item to be delivered. Here is some timing for your kind reference-
In general, we do deliver the next day after confirmation. In exceptional cases, it can take up to 2 to 3 working days or more in that case we will update by email or over phone call.
Outside Dhaka/ Whole Bangladesh
We deliver all major cities across the country via Different Courier Services, an estimated delivery date is provided when your checkout. Most national orders are delivered in 2 to 6 business days. In exceptional cases, it can take more time but don’t worry we will keep you posted time to time to give the best possible schedule time to deliver the item.
Note Most of our products we keep in stock and we usually dispatched on the same day [if the order placed the order and get confirmed before 5 PM]. If an order is placed after 5 pm, it will usually be dispatched the next day.
How do I track my order?
We’ll send you an email as soon as your order has been confirmed and dispatched from our warehouse and generally, we do it on the same day if you placed an order before 5 PM. Where required, your email or SMS may include a tracking number.
Alternatively, you can jump into your account to track your order status online.
How will I know if my order has been dispatched?
We’ll send you an email as soon as your order has been confirmed and dispatched from our warehouse. Alternatively, you can jump into your account to track your order. Generally, we keep our all client posted about their package to avoid any delay to deliver the items. Keep watching your phone calls or SMS to get the item delivered to you.
What do I do if I've placed an order and need to change my delivery details?
Give us a call on 01831-889979, or drop us a line by email at Email us as early as possible if the item is not shipped out we’ll see what best we can do.
If your order has already been dispatched, we will unfortunately not be able to change any delivery details.